Terms of Service
Last updated: July 6, 2025
1. Acceptance of Terms
By accessing and using our Document Translation Service powered by Large Language Models (LLM), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
2.1 Translation Services
Our service provides automated document translation using advanced AI technology. We support:
- Microsoft Excel Files: .xlsx and .xls with column-specific translation
- CSV Files: Comma-separated values with header row support
- Word Documents: .docx files (planned feature)
- PowerPoint Presentations: .pptx files (planned feature)
- Text Files: .txt plain text documents (planned feature)
2.2 Supported Languages
We support translation between multiple languages including Spanish, French, German, Italian, Portuguese, Russian, Japanese, Korean, Chinese, Arabic, Hindi, Turkish, Polish, Dutch, Swedish, Danish, Norwegian, Finnish, Czech, and Hungarian.
3. User Responsibilities
3.1 Content Guidelines
- Legal Content: You must only upload content you own or have permission to translate
- No Prohibited Content: Do not upload illegal, harmful, or offensive content
- File Size Limits: Respect file size limitations for optimal service performance
- Accurate Information: Provide accurate source language information when required
3.2 Security Responsibilities
- Sensitive Data: Do not upload highly sensitive or confidential information
- Account Security: Maintain the security of your access credentials if applicable
- Malware Prevention: Ensure uploaded files are free from viruses or malware
4. Prohibited Uses
You may not use our service for:
- Illegal Activities: Any illegal or unauthorized purpose
- Harmful Content: Translating content that promotes violence, discrimination, or hate speech
- Copyright Infringement: Translating copyrighted material without proper authorization
- Spam or Abuse: Excessive use that may interfere with service operations
- Reverse Engineering: Attempting to reverse engineer or extract our translation models
- Commercial Resale: Reselling our translation services without explicit permission
5. Service Availability and Limitations
5.1 Service Availability
- Best Effort: We strive to maintain service availability but cannot guarantee 100% uptime
- Maintenance: Scheduled maintenance may temporarily interrupt service
- Third-Party Dependencies: Service depends on OpenAI and other third-party providers
5.2 Translation Accuracy
- AI-Generated: Translations are generated by AI and may contain errors
- Review Required: Professional review is recommended for critical documents
- Context Limitations: AI may not fully understand complex context or specialized terminology
- No Guarantee: We do not guarantee perfect translation accuracy
6. Intellectual Property Rights
6.1 Your Content
- Ownership: You retain all rights to your original documents
- Translation Rights: You own the translated content generated by our service
- Usage Rights: You grant us temporary rights to process your content for translation
6.2 Our Service
- Platform Rights: We own all rights to our translation platform and interface
- Technology Rights: Our technology and algorithms are proprietary
- Trademark Rights: Our name, logo, and branding are protected trademarks
7. Data Handling and Privacy
7.1 Data Processing
- Temporary Processing: Files are processed temporarily and deleted after translation
- Third-Party Processing: Content is sent to OpenAI for translation processing
- No Permanent Storage: We do not permanently store your document content
7.2 Privacy Compliance
Data handling is governed by our Privacy Policy. By using our service, you also agree to the terms of our Privacy Policy.
8. Disclaimers and Limitations of Liability
8.1 Service Disclaimers
- "As Is" Service: Service is provided on an "as is" and "as available" basis
- No Warranties: We make no warranties about service reliability or translation quality
- Third-Party Services: We are not responsible for third-party service interruptions
8.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our service, including but not limited to data loss, business interruption, or translation errors.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your infringement of any rights of another party.
10. Service Modifications and Termination
10.1 Service Changes
- Feature Updates: We may add, modify, or remove features at any time
- Pricing Changes: If applicable, pricing may be modified with notice
- Terms Updates: These terms may be updated periodically
10.2 Termination Rights
- User Termination: You may stop using the service at any time
- Service Termination: We may suspend or terminate service for violations
- Data Deletion: Upon termination, your data will be deleted according to our policies
11. Governing Law and Dispute Resolution
11.1 Applicable Law
These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
11.2 Dispute Resolution
- Direct Communication: We encourage resolving disputes through direct communication first
- Mediation: If direct resolution fails, mediation may be pursued
- Jurisdiction: Any legal proceedings shall be conducted in [Your Jurisdiction]
12. Technical Requirements
12.1 Supported File Formats
Currently supported formats and their requirements:
- Excel Files: Must contain headers in the first row for column selection
- CSV Files: Must be properly formatted with comma separation
- File Size: Individual files should not exceed reasonable size limits
- Browser Requirements: Modern web browsers with JavaScript enabled
12.2 Usage Instructions
For detailed usage instructions, please refer to our How to Use Guide.
13. Contact Information
For questions about these Terms of Service, please contact us:
- Email: support@aidoctranslator.com
14. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the service and supersede all prior agreements and understandings.